Support
How can we help?
Email ofb_90@icloud.com with “Miskuli” in the subject. Tell us your app version, device and operating system, the approximate time, and what happened. Include a match or error reference if shown. Screenshots are optional; remove private information first. Never send passwords or verification codes.
Accounts and sign-in
Offline practice works without an account. Connected play uses the sign-in choices offered on your device. Use the same sign-in method to return to your collection. For an email account, use Forgot password on the sign-in screen. Apple and Google account recovery is handled by the respective provider.
Online matches and rewards
A poor connection can leave an operation pending. Check its status before repeating it or clearing local data. Your collection updates after the server confirms a reward; finishing an ad alone is not confirmation. If the server is temporarily unavailable, offline practice remains available.
Notifications
In Settings, open Notifications to enable supported notices and choose their categories. Also check Miskuli’s notification permission in your device settings. Quiet periods, connection state and system delivery can delay or suppress a notice; the in-app inbox shows current requests and invitations. Use the in-game option to turn notifications off for this device if you no longer want them.
Optional local performance report
If a performance problem is hard to describe, you can start a local diagnostic recording, stop it, and choose Share. The app does not upload the file automatically. Sharing is optional; inspect the file or screenshot and choose the destination yourself. The report may include device and operating-system details, timing, memory, battery and thermal readings, and game screen and input counts. Do not send account passwords, verification codes or recovery credentials.
Account and privacy requests
Delete your Miskuli account in the app or request deletion by email. You can also contact ofb_90@icloud.com for access or correction requests. Ownership verification protects your account.
Audio, motion and performance
Settings includes music, sound, haptics and accessibility choices. If audio is missing, also check your device volume and output device. If the device becomes hot, stop charging while playing when practical and allow it to cool; send us the device model and when the problem occurs so we can investigate.
Friends, invitations and safety
Friend requests and invitations appear in the in-app inbox. Use Block or Report for unwanted contact. Player communication uses preset emotes; there is no free-text chat. Reports do not guarantee an immediate response.